Zurili Change Log

2025-07-28, Version 8.8.0

Improvements

• Add AppointmentTemplate preselection for online booking. Check https://app.zurili.com/settings/setup/online-booking and ‘Show links’ to create the links.

2025-07-26, Version 8.7.0

Improvements

• Add ModelContextProtocol server for AI integration

2025-06-14, Version 8.6.23

Security updates

2025-04-21, Version 8.6.22

Improvement

• Better formatting of appointments to make them more readable on phones.

2025-04-21, Version 8.6.21

Update

• Extended available times to end 2034. Was ending end 2025.

2025-03-17, Version 8.6.20

Improvements

• Improve formatting of appointments in book to make it easier to read when viewing for multiple resources.

2025-03-01, Version 8.6.17

Improvements

• Add even more detail to GTM logging

2025-02-28, Version 8.6.16

Improvements

• Add some more detail to GTM logging for marketing precision

2024-12-18, Version 8.6.15

Fix

• Unable to see changes to resource available times for week 1 of 2025. Changes were saving correctly but on reload, could not be seen.

2024-12-02, Version 8.6.14

Improvements

• Accomodate new telephone number prefixes: +61494

2024-09-30, Version 8.6.13

Improvements

• Better currency conversion

2024-08-26, Version 8.6.12

Improvements

• Google Tag Manager - improve and simplify data sent
• Minor improvements in layout for client (patient) login and reschedule

2024-06-17, Version 8.6.11

Improvements

• Upgrade from Google Analytics 3 to Google Tag Manager

2024-06-11, Version 8.6.10

Improvements

• Accomodate new telephone number prefixes: +61493

2024-04-17, Version 8.6.8

Improvements

• Better browser compatibility
• Accomodate new telephone number prefixes

2023-07-16, Version 8.6.7

Improvement

• Better acquisition of ported-in numbers

2023-05-12, Version 8.6.6

Improvement

• Change source of login auth pin number sms to Ireland to help with deliverability

2023-03-17, Version 8.6.5

Improvement

• Full sync on apppointments to lookback over 2 years instead of just 7 days

2023-03-13, Version 8.6.4

Fixes

• Unable to acquire phone numbers with mms

2023-02-20, Version 8.6.3

Fixes

• Some minor under-the-hood fixes

2023-02-09, Version 8.6.2

Improvement

• Remove word “Login” from client auth for cleaner experience

2023-01-20, Version 8.6.1

Improvement

• New global cache installed for great speed increases especially on first load e.g. when new patients open online booking for the first time 👌

2023-01-03, Version 8.6.0

Improvement

• Better transparency on appointment automations - click the ‘details…’ link in the appointment summary pop-up

2022-12-07, Version 8.5.6

Fixes

• Automations after appointment created sometimes skipped

2022-11-30, Version 8.5.5

Fixes

• Automations after appointment completed sometimes skipped

2022-06-28, Version 8.5.4

Fixes

• Occasionally offered times outside of available times

2022-05-20, Version 8.5.3

Fixes

• Couldn’t create regulatory bundle for toll-free numbers

2022-05-19, Version 8.5.2

Fixes

• Couldn’t set some values in billing settings

2022-05-11, Version 8.5.1

Fixes

• Couldn’t change size of auto-topup

2022-05-04, Version 8.5.0

Improvement

• Update servers to latest and greatest

2022-02-26, Version 8.4.23

Improvement

• Limit audio file uploads for outgoing messages to supported filetypes
• Faster, cleaner login and logout

Fix

• Instant updating when set callerId and OGM

2022-01-25, Version 8.4.22

Improvement

• Make client portal family matching case insensitive
• Don’t require DOB for family matching if no DOB set

2022-01-25, Version 8.4.21

Bug Fix

• Calls back from concierge not recorded unless site records all calls

2021-11-26, Version 8.4.20

Bug Fix

• Issue with saving available times at change of new year

2021-06-18, Version 8.4.18

2021-10-11, Version 8.4.19

Improvement

• Replace private caller ID when forwarding calls - some phone providers reject anonymous calls

2021-06-18, Version 8.4.18

Improvement

• Better security on sign-up page

2021-05-12, Version 8.4.17

Improvement

• Login failure messages - more self-explanatory

Fixes

• Credit card expiry date check

2021-05-01, Version 8.4.16

Fixes

• More reliable job processing
• mailto: links for email added extra //‘s

2021-02-12, Version 8.4.15

Improvement

• Validate FAQs client-side
• Keep sync patches for 28 days

Fixes

• Was possible to get duplicate available times settings causing available times offered to differ from settings
• Date showing in week selector in Resource Available Times settings differed from those on the grid if Chrome set to English/UK instead of English/AU

2020-12-08, Version 8.4.14

Improvement

• Better messaging in Appointment Template extra settings
• Easier editing of automations in Appointment Template settings

2020-12-07, Version 8.4.13

Improvement

• Better formatting on screen of concierge options

2020-12-07, Version 8.4.12

Fixes

• 2021 available times showed availability for incorrect week
• CallerID setting inconsistent
• Error applying concierge options to take calls with completed appointments
• Failure billing multimedia SMS’s
• Make price resolution for telecommunications more robust

2020-10-20, Version 8.4.11

Fix

• Unable to book in 2021

2020-10-09, Version 8.4.10

Fix

• Fee for online booking now 1 AUD, was 1 EUR, so now cheaper :)
• Was unable to enter new AU phone numbers starting with 0492

Updates

• Various improvements in online forms

2020-08-13, Version 8.4.9

Fix

• Help icons missing

2020-08-05, Version 8.4.8

Fix

• Available times editing showed incorrect days in some cases

2020-07-22, Version 8.4.7

Fix

• Determination of concierge required sometimes in error

2020-07-22, Version 8.4.6

Coming soon

• Online forms…

Fix

• Available times for future years

2020-06-04, Version 8.4.5

Update

• Change call timeout defaults to 10 seconds

Fix

• Occasional voip error when hang up with mutliple browsers open for same user

2020-06-02, Version 8.4.4

Update

• Add year to date display

Fix

• Bundle selection when buying number

2020-05-22, Version 8.4.3

Fix

• Outgoing message recording and playback

2020-05-22, Version 8.4.2

Update

• Enable view regulatory documents after submission
• Enable view and edit addresses for telecommunications without number purchase

Fix

• Image attachment ‘View Original’
• Some countries with phone numbers available could not be selected for buying a number

2020-05-22, Version 8.4.1

Update

• Update billing of numbers in Ireland

2020-05-21, Version 8.4.0

Update

• Enable easy acquisition of new numbers - ported in or private offerings

2020-05-18, Version 8.3.9

Update

• Allow users with ‘Admin’ role to see billing in the past
• Various updates to clinical forms - Coming soon :)

2020-05-12, Version 8.3.8

Fix

• Finding available times

2020-05-11, Version 8.3.6

Fix

• Finding available times

2020-05-06, Version 8.3.5

Update

• Updates to forms - you can’t see them yet, still in beta ;)

2020-05-02, Version 8.3.4

Update

• Document submission for buying numbers made easier
• Trouble buying numbers with no address requirement
• Trouble removing address from documents once added
• Occasionally voip would show as online but wasn’t

2020-04-22, Version 8.3.3

Fix

• Couldn’t create new business end user for buying numbers

2020-04-21, Version 8.3.2

Fix

• Call timeouts showed 5 seconds shorter than actual
• Call rule set save a bit quirky

2020-04-15, Version 8.3.1

Fix

• Little ‘hamburger’ menu buttons in mobile view broke :(

2020-04-14, Version 8.3.0

Improvements

• New regulatory compliance support for government requirements when buying numbers
• Better audit log - exclude some unnecessary clutter
• Improved layout of call pricing table
• Better layout of client invoices

2020-03-15 – Beware the Ides of March –, Version 8.2.0

Improvements

• Better call status when caller hangs up - distinguish from answerer doesn’t pick up
• Warn user if site set to ‘Local’ timezone and not ‘Site’ timezone
• Disable setting Appointment Template to ‘Hide from client’ at the same time as being bookable by Concierge. Not useful and confusing if both set at the same time.

2020-03-14, Version 8.1.10

Fix

• Trouble sending sms to unusual numbers

2020-03-09, Version 8.1.8

Improvements

• Some views stale on change site
• Show practice name to concierge for untriaged events
• Upgrade browser detection for new Edge browser - it’s fully supported
• Improved Concierge state management

2020-03-09, Version 8.1.7

Fix

• Timezone change on change sites

2020-03-04, Version 8.1.6

Fix

• Call edit view for new calls

2020-03-04, Version 8.1.5

Fix

• Call edit view on mobile phones

2020-03-02, Version 8.1.4

Fix

• Concierge call back

2020-02-29 (yes, that day in February), Version 8.1.3

A few issues with the new major update. All fixed now :)

Fix

• Showed old unwanted events
• Outgoing calls broken
• SMS send and receive broken
• OGM always said text even if recording present

2020-02-28, Version 8.1.2

Fix

• Migration issue

2020-02-28, Version 8.1.1

Fix

• Apply client automations to online-bookings

2020-02-21, Version 8.1.0

Improvements

• Extra help links
• Better message and help if can’t find the phone number you are looking for
• Increase length of patients returned in search to 15
• Easier to remove site address / coordinates

Bugfix

• Don’t apply automations to appointments with ‘Hide from client’ checked - It did happen if you changed the automations on the client

2020-02-07, Version 8.0.0

Major Feature

• Major upgrade to voip system with many more options, control and ease of use
  • Communication Groups for taking calls across a group of sites
  • Design-your-own rule sets for handling calls
  • Upload professional recordings for announcements/outgoing message etc
  • Call queues if all your users are on calls
  • Language upgrades including addition of new languages: Spanish, Japanese, Chinese, French and Offshore English
  • Facility for Offshore English call center - coming soon
  • Show call answer message for all to see on incoming call

Improvements

• Calling time restrictions to limit times - Concierge cannot call back outside of your designated hours, your users get a warning if they try to do so.
• Improve setup wizards
• Upgrades to AT list

Fix

• Remove limitation when authenticating existing clients for online booking. Previously both first and last names had to be greater than 2 characters long.
• Sometimes warning messages that a SMS delivery was delayed ended up getting sent to the client
• Edit appointment in different timezone then re-edit and it would time-shift
• Remove somme limitations on unusual browsers e.g. Samsung Internet

2020-02-11, Version 7.6.14

Fix

• Phone script saving

2020-01-16, Version 7.6.13

** Coming soon **

• Major upgrade to voip system with many more options, control and ease of use
• Clinical forms - make it easy to template your notes for better quality, compliance and patient education

Fix

• Editing an appointment in a different timezone sometimes shifted the appointment by the tz difference
• Editing site details sometimes caused location coordinates to be lost

2020-01-13, Version 7.6.12

** Coming soon **

• Major upgrade to voip system with many more options, control and ease of use
• Clinical forms - make it easy to template your notes for better quality, compliance and patient education

Fix

• Event list filtering lost when navigate to different page in event history list
• Add more years to Resource Available Times

2020-01-13, Version 7.6.11

** Coming soon **

• Major upgrade to voip system with many more options, control and ease of use
• Clinical forms - make it easy to template your notes for better quality, compliance and patient education

Fix

• Logging out occasionally failed
• New Year issue in available times settings - settings for first week of 2019 showed for current week instead of first week of 2020.

2020-01-09, Version 7.6.10

Fix

• New user password setting

2019-11-20, Version 7.6.9

Improvements

• Better layout of Appointment Templates list and filtering
• Sort Appointment Templates alphabetically for online booking

Fix

• Save and Pay button
• Update appointments list after edit appointment

2019-11-20, Version 7.6.8

Fix

• Outgoing message playback

2019-11-19, Version 7.6.7

Improvements

• Update paging in Events List

2019-11-07, Version 7.6.6

Fix

• Password reset

2019-10-23, Version 7.6.5

Improvements

• Add support for Samsung Internet Browser
• Better Appointment Template list filtering

Fix

• Automation reset on edit Appointment Template incorrect in some cases

2019-10-23, Version 7.6.4

Fix

• Not showing pricing for SMS

2019-10-11, Version 7.6.3

Fix

• New voip number purchase
• Jabra headset integration

2019-10-11, Version 7.6.2

Improvements

• Better address search for new clients
• Security improvement - immediately block a user on makeing them disabled

Fix

• New voip number purchase
• Billing from appointments using Medipass

2019-09-12, Version 7.6.1

Fix

• Cloud Call OGM recording

2019-08-27, Version 7.6.0

Improvement

• Faster appointment online booking experience. Sometimes it was slow (up to 8 seconds) if site needed to topup card or sms sending was slow etc. Now lighening fast :)

2019-08-17, Version 7.5.2

Fixes

• Two client login issues

2019-08-16, Version 7.5.1

Improvements

• Show more details of error when SMS delivery fails

Fixes

• Fix issue breaking automation SMS - sorry automations failed for 2h :(
• Couldn’t set redirect-to number in phone number settings

2019-08-14, Version 7.5.0

Improvements

• Appointments
  • Quick appointment status edit - just click the status in the detail view! Open an appointment and try it :)
  • Easy access to reasons for automation delivery failure in the appointment detail view
  • Better reset of automations on appointment reschedule - used to lose status of previously delivered ones
  • Audit log ‘eye’ added to appointment detail so you can see the entire history of any given appointment in a click
• Big improvements to call widget:
  • Better notification of headset status in call widget
  • Status changes more clear, including spinner so you know something’s happening ;)
  • Click ‘Call settings…’ and get:
    • Ability to reset headset status in case you’re having trouble
    • Instant update your call redirects
• Calls
  • Pre-populate client phone number when create from old call
  • Better display of low credit affecting site services to augment existing email notifications
  • Better message when telecommunications not enabled so you know how to deal with it
  • Better call searching, including Fax and MMS options that will soon be made available. Take a look
  • Pre-select country when looking at call pricing to your country. Take a look
  • Update phone number country availability with new ones now available
• System
  • New defaults service to add better pre-sets to new things like new phone numbers, new users etc
  • Some Firefox compatibility fixes. Still don’t recommend it, use Chrome, but important for clients using Firefox for online booking
  • Faster page load times
  • More help links :)

Fixes

• Stripe billing error for some cases

2019-07-17, Version 7.4.1

Improvements

• Fix account problem email sending to multiple addresses

2019-07-09, Version 7.4.0

Improvements

• Search for resource by any part of name, not just start - no need to type ‘Dr’ anymore :)
• If SMS is undeliverable, show the underlying error reported by the destination carrier
• Add help link next to sms status to make them easier to understand
• Upgrade email sending for better deliverability
• Smoother dashboard creation and editing
• Fix occasional inconsistency with automations on appointments booked / rescheduled online

2019-07-08, Version 7.3.0

Improvements

• Add audio testing tools to Cloud Call Settings. Very cool. Take a look - click ‘Cloud Call Audio Settings’ at the top-centre if you are using cloud calls. Test your ringer, call audio and microphone.
• Handle new Chrome changes that occasionally broke call audio

2019-06-24, Version 7.2.0

Improvements

• Upgrade call voip codec to the new super cool opus for much better call quality and stability on poor networks. Previously used G.711. Opus is cutting-edge and unavailalbe on any hardware handset meaning better call quality than any competitor :)
• When rescheduling or creating an appointment in the future, preset the available times offered to be for the week of the time selected, not this week. Much easier and more intuitive. This affects both online-booking and user-edited appointments.
• Online booking cancelation reason was not viewable - now included in event notes and appointment notes.
• Allow triggers for automations to be set to up to 90 minutes ahead. Previously could set to 60 min and then 2, 3 hours etc.

2019-06-24, Version 7.1.9

Improvements

• Improve efficiency of sync operations
• Fix issue affecting HICAPS payments on some use patterns

2019-06-19, Version 7.1.8

Improvements

• Some internal process improvements

2019-06-19, Version 7.1.7

Bug fix

• In billing, Discount sometimes applied when it shouldn’t be

2019-06-15, Version 7.1.6

Minor Improvements

• In Availability Rules: Require full line for Appointment Templates of same length as line
• Update appointment hashes after edit Appointment Template so duration changes sync as you’d expect
• Validate phone numbers before looking for matching available numbers to buy
• Disable i-frame blocking to allow embedding of online booking portal directly into your webpage or facebook page

2019-06-10, Version 7.1.5

Fixes

• Message template detail view bug
• Product price / discount bug
• Various edge-case inconsistencies

2019-06-10, Version 7.1.4

Fixes

• Call back number missing
• Call Phones buttons missing
• Discount applying when not required

2019-06-05, Version 7.1.3

Upgrades

• Edge case sync improvements
• Only make clients active when appointment edit leaves them with a pending appointment
• Fix minor calendar render where some appointments would appear in front of the date-selector
• Upgrade Google Analytics integration

2019-05-30, Version 7.1.2

Upgrades

• Various logging upgrades

2019-05-24, Version 7.1.1

Upgrades

• Various performance tweaks

2019-05-21, Version 7.1.0

Improvements

• Better re-setting of automations after reschedule appointments. Now reminders will are resent for the new time if appropriate.
• Better clarity of messages when client billing fails
• Leave nothing in a message when there is nothing in the merge field for the template. Looks better to the client.
• Better rendering of appointments in book to make it clear when slots are overbooked
• Humnanized call durations so e.g. 271 sec will show as 4 minutes
• Clearer message when editing api keys and break the rules
• Handle case of timezone not set in Automations. Add timezone setting to setup wizard for SMS Messaging.

2019-05-05, Version 7.0.0

Major Feature: Audit Log

• Now all additions, edits and deletions are permanently logged in an audit trail along with the user who made the change and the date and time of the change and the ip address of the device where the change was made. You can check it out at https://app.zurili.com/audit-trail Documentation will be up later this week 🙂

2019-03-27, Version 6.15.0

• Billing is now complete. Thank you to everyone for your feedback. Still to come in Billing is Medicare and DVA integration.
• Next major feature coming is… Audit Trail. It’s actually mostly done and will keep a permanent record of every modified or deleted record to ensure you’re meeting all statutory obligations and diagnose any missing data.

New Features

• New Availability Algorithm ‘Accretion’. Does better block booking than the previous End-to-end model. Take a look here https://app.zurili.com/help/20 . Note that to enable, you have to change settings for each Resource you want to use it with. We plan to make it the default setting after checking on feedback.
• Option to not highlight a particular practitioner in the new patient online booking page. See https://app.zurili.com/help/25 if you want to use this.
• Add filters to the Appointment Template and Resource lists. For some practices these lists can get long. Now you can filter to see the ones you want.

Improvements

• Better pagination in lists

2019-02-19, Version 6.14.0

Improvements

• Add site phone number to site info widget
• Better email validation for client emails
• Easier management of client discounts
• Add financial status to appointmment summary widget on billing dashboard

Bug fix

• Some callers who opt out of queue not tagged for concierge callback
• Paging of long lists of appointment templates not working correctly

2019-01-25, Version 6.13.0

New Features

• New Appointment widget in Billing so you can see what your appointments are doing
• New breakdown of counts in Counts widget in Billing Dashboard to make it easy to see into your billing events

Please take a look and give us your feedback on how we are doing with the billing. We think it’s coming together very well :)

2019-01-21, Version 6.12.2

Improvement

• Better surfacing of errors when submitting ledgers to Medipass

2019-01-19, Version 6.12.1

Improvement

• Better labels in legend in billing dashboard

Bug fix

• Setup wizard not accurate for numbers that handle both voice and sms

2019-01-16, Version 6.12.0

Improvement

• Greatly improved discounts with price over-rides
• Ensure an inactive client is made active when they create an appointment with online booking

2019-01-10, Version 6.11.1

Improvement

• Disable annoying Chrome suggestions in client address field
• Show numeric keyboard on mobile devices when entering cvc
• Use yyyy format for credit card expiry to make consistent with mobile read from card with camera

Bug fix

• Some wrapped appointments did not show the appointment details and appeared blank

2018-12-19, Version 6.11.0

Improvement

• Show numeric keyboard on mobile devices when entering cvc for credit cards
• Use YYYY, not YY for credit card expiry year (works better with mobile browsers)
• Allow editing of client ‘title’
• Show linked Appointment Templates in products

Bug fix

• List of items in detail view on clicking billing totals did not always match

2018-12-14, Version 6.10.6

Bug fix

• Minor call issue affecting Concierges on page reload

2018-12-14, Version 6.10.5

Improvement

• If on a call when creating a new client, capture the callerId for the phone number

Bug fix

• Recurring call back issue affecting Concierges

2018-12-13, Version 6.10.4

Improvement

• Better display of time range in billing dashboard

Bug fix

• Sort Appointment Templates alphabetically when editing appointment
• Billing dashboard totals not always correct

Zurili Change Log

2018-12-12, Version 6.10.3

Improvement

• Fix occasional breakthrough calls for Concierge

2018-12-12, Version 6.10.2

Bug fix

• Fix occasional error showing a/r details

2018-12-10, Version 6.10.1

Bug fix

• Fix occasional error getting list of Resources

2018-12-01, Version 6.10.0

Improvement

• Allow creation of invoice with value zero
• Allow setting of time in billing dashboard date range
• Better return-to behaviour for Billing Setup Wizard
• Submit client mobile number to Medipass to make easier HICAPS match
• Add pagination and filtering to Appointment Template and Resource lists
• Update email validation so it’s consistent across app and syncrotron

Bug fix

• Error creating new users

2018-11-28, Version 6.9.2

Improvement

• Better email validation
• Auto-populate phone number in new client when on a call from them

Bug fix

• Restore missing occupation and hobbies fields
• Allow use of cvc with leading zero

2018-11-28, Version 6.9.1

Improvement

• Automatically set invoices that are billed zero as paid

2018-11-26, Version 6.9.0

Improvements

• Add built-in video help for online booking for clients who may be having trouble

2018-11-21, Version 6.8.0

Improvements

• Add ‘paging’ of long lists to make them easier to navigate
• Better phone number searching esp now AU has SMS and Voice in the one number
• Disallow saving invalid email address for client even using api
• Improved billing setup wizard

Bug fix

• If deleted api key, could not reuse the same name

2018-11-12, Version 6.7.0

Improvements

• Show partially-billed status on calendar and ledgers
• Show invoice status on appointment detail view
• Add sorting and paging to products list
• Remove help tab from online booking pages - the current help is for full users like yourself, we’ve got their own special help system coming ;)

2018-11-10, Version 6.6.0

Improvements

• ** Show billed status on appointment
• Better behaviour on payment detail view

Bug Fix

• Show correct date in account ledger after edit
• Display items correctly when click through totals on billing dashboard

2018-11-06, Version 6.5.1

Improvements

• Wider field for payment allocations
• Better return-to paths
• Fix rounding error in payment allocations
• Allow change payment date
• Surface reason for no hicaps match
• Some improvements in flow in Invoice Item form
• Only show help links once they are valid

2018-11-02, Version 6.5.0

Improvements

• Set limits on payment reversion according to user permissions
• Better confirmation dialogs

2018-11-02, Version 6.4.0

Improvements

• Enable ability to ‘revert’ a payment

2018-10-29, Version 6.3.0

Improvements

• Even more help links :)
• Enable part payment for Invoice Item

Bug Fix

• Some settings pages didn’t return where you’d expect them to on saving (yes, again ;))

2018-10-19, Version 6.2.0

Improvements

• More improved help links
• Maintain settings mode when swich between main secions
• Better custom price setting usability when creating invoice item
• Better sort orders for all list pages - alphabetical was case sensitive which was a bit weird ;)
• Show Active/Inactive in Resource list with clear colored tagging
• Make it easy to add ‘support’ as a user when getting help
• Show client and service provider images if set in invoice details

Bug fix

• Better handling of browsers that don’t support audio output selection but say they do!
• Some settings pages didn’t return where you’d expect them to on saving
• Images on site info widget resized to tiny if you have a lot of text in your description

2018-10-18, Version 6.1.1

Improvements

• Add help links to all setup wizards
• Add help links to all billing pages

Bug fix

• Available times for 2019 not editable

2018-10-16, Version 6.1.0

Improvements

• Allow direct set of billed amount when creating an invoice item

Bug fix

• Map link in site-info widget broken
• Stripe config failed for some accounts
• Refresh invoice after taking payment directly from invoice item to show invoice as paid

2018-10-09, Version 6.0.1

Bug fix

• Unable to load some patient records

2018-10-09, Version 6.0.0

Major Feature

• Billing is ready to use :) Docs and team training coming soon.

2018-09-26, Version 5.3.3

Improvements

• Faster performance in billing

2018-09-26, Version 5.3.2

Notice

Billing is almost here :) Lot’s of work going on under the covers.

Improvements

• Faster performance when installing syncrotron

Bug fix

• Remove second cancel button from site edit form
• Occasional client record wouldn’t load with payorId error

2018-09-22, Version 5.3.1

Improvements

• Show help links on client detail and edit pages

Bug fix

• Return after send SMS broken

2018-09-01, Version 5.3.0

Improvements

• Hide calls when they are waiting in the call queue.

2018-08-13, Version 5.2.0

Improvements

• Show time range in pop-up when hover over slots in Resource Availability settings. Previouly only showed start time.

2018-07-23, Version 5.1.0

Improvements

• Allow list of Google Analytics accounts for sites using more than one
• Don’t require audio permissions for online booking

Bug fix

• FAQs were missing from tab in new appointment dialog

2018-07-12, Version 5.0.0

Major Feature

• Google Analytics integration - track your marketing every step from advertising to booking. Just enter your GA Id in your site settings and the events will roll in to your Google Analytics dashboard.

Improvements

• Hide-from-client appointments now also hide from Concierge. They don’t need to know about your follow-up plans!
• If reply to a sms linked to multiple family members with the same mobile, it would reply to each even though it was the same phone. Now only one sms is sent.
• SMS failure messages were sometimes duplicated.
• It was possible for a online booking client to delete their authenticated mobile so you couldn’t contact them. Now they can’t.
• Inactive patients are excluded from patient search now unless there is no match in the active ones
• If you clicked on the help icon immedately after loading the site for the first time, you might not be logged into help and get a confusing login message. Now help only shows when it’s fully logged in and ready. Takes about 2-3 seconds.
• On a mobile device when entering a phone number like for online booking login, the device now shows the phone number keyboard instead of the full qwerty one.

2018-07-04, Version 4.0.1

Improvement

• Update to faciliate future new feature for enhanced marketing

2018-07-02, Version 4.0.0

Major Feature

• You can now set a different audio channel for your voip ring and voip voice - click ‘Phone audio settings’ at the top of the page
• There is now extensive video assistance in support - just click on the top-right ‘?’ icon and take a look

Bug fix

• Was unable to rename an api key

2018-06-29, Version 3.19.0

Improvements

• Online booking link to specific resource now scrolls that resource into view
• Add link to setup wizards from site info widget

Bug fix

• Availability only showed for 6 days instead of 7
• Automations not reset after online reschedule, only after user reschedule

2018-06-20, Version 3.18.5

Special Note

• You will need to re-set the card used for billing your site as per email sent

Improvements

• Upgrade some stuff for performance and stability

2018-05-30, Version 3.18.4

Bug fix

• Some calls got billed twice after redirect to other number

2018-05-25, Version 3.18.3

Bug fix

• Set card dialog required large payment to change card

2018-04-30, Version 3.18.2

Improvement

• Better formatting of ‘Inactive’ label in client search
• Easier to reject invalid family linking for online booking

2018-04-30, Version 3.18.1

Improvement

• Set call to ‘Needs Admin Triage’ after answered by site admin

2018-04-27, Version 3.18.0

Improvement

• Show client active / inactive status when searching

Bug fix

• Fix missing availability affecting tightly-booked calendars

2018-04-20, Version 3.17.3

Improvement

• Better titles in popup notifications
• Better tagging of missed calls for Concierge call back

Bug fix

• Refresh events in client event list showed unrelated events
• Editing appointment reset reminders for any edit. Now only occurs when actually reschedule the appointment.

2018-04-18, Version 3.17.2

Improvement

• Round imprecise appointment durations in appointment detail view - missed that one!

Bug fix

• Occasional (1 in 10,000) sms send fails. Hopefully fixed.
• Callers who decline to wait in queue not tagged for callback

2018-04-16, Version 3.17.1

Bug fix

• bug affecting some incoming calls

2018-04-14, Version 3.17.0

Improvement

• ** Direct edit of triage state if there is a summary already set
• ** Add option to hide FAQs from online bookers but still have them available to the Concierge. Especially usefull if you have a promotion running that only applies to some people.
• *** Don’t show appointment duration to online booker if less then 10 min
• *** Round imprecise appointment durations for neater display e.g. show 3.3333333333 as 3.33 when booking appointment etc

Bug fix

• Block setting an invalid book interval - must divide evenly into 24 hours
• Fixed some availability errors for imprecise appointment durations e.g. 3.33333 min x 3 is still less than ten but what you want is ten

2018-04-09, Version 3.16.3

Bug fix

• Couldn’t save edits to SMS

2018-04-08, Version 3.16.2

Improvement

• Better flow for setting credit/debit card
• Disable send SMS if no destination number selected
• Better message when add new user to account

Bug fix

• Fix wizard link to set available times

2018-04-06, Version 3.16.1

Bug fix

• Some missed calls not getting diverted to Concierge
• Sometimes when viewing a SMS the list of related SMS’s below included some that were not related
• SMS character count did not display correctly when message included emojis

2018-04-04, Version 3.16.0

Improvement

• ** Reset automations after appointment reschedule so previously sent reminders get sent again for the new time
• More graceful handling of invalid saved paths

Bug fix

• Sometimes could not set callerId in voip settings

2018-04-02, Version 3.15.0

Improvement

• ** Remove error message to make it easy to resend failed automation messages
• ** Link to go directly to client record from un-triaged event
• *** Better formatting of call widget for sites with no registered number
• *** Better notification to user when call out fails due to insuffient credit

Bug fix

• ** Timezone error when book appointment across daylight savings time transition
• Appointment Templates unable to be viewed or edited if linked to deleted products

2018-03-28, Version 3.14.0

Improvement

• Show spinner when loading on slow devices
• Better matching of previous messages by sms number

Bug fix

• ‘Hide from client’ not working consistently for synced appointments

2018-03-20, Version 3.13.0

Improvement

• Better flow for clients who don’t have matching family
• Display error notifications longer to make them easier to read

2018-03-20, Version 3.12.3

Improvement

• Improve Anti-Fraud System - don’t want none of ‘em hackers ;)

2018-03-18, Version 3.12.2

Improvement

• Display error messages longer so user will read them ;)
• Hide billing feature from users who don’t need to see it
• Further hardening against fraud

Bug fix

• Fix some quirks around using Concierge after redirect to other number

2018-03-09, Version 3.12.1

Improvement

• Further hardening against fraud

Bug fix

• Some callers getting wrong voicemail when entering concierge queue
• Fixed a small quirk of wizard behaviour (Numbers button sometimes didn’t show number in Concierge wizard)

2018-03-06, Version 3.12.0

Improvement

• Fix formating of am/pm in sms templates
• Upgrade resistance to International revenue sharing fraud (IRSF)

2018-03-04, Version 3.11.2

Improvement

• Show overdue appointments up to 14 days old to clients so they can reschedule them online
• When looking for Resource availability, don’t ignore appointments that start in the middle of a line instead of at the start

Bug fix

• Concierge setup wizard said you were not done if you used concierge redirect after ringing a number first

2018-02-27, Version 3.11.1

Improvement

• Better friendlyStart date formatting in SMS templates

Bug fix

• Call forwarding to Concierge after redirect to other number didn’t work in some cases

2018-02-22, Version 3.11.0

Improvement

• Much simpler layout for making new appointments when using an Appointment Template

Bug fix

• Call status after message left sometimes not correct

2018-02-22, Version 3.10.3

Bug fix

• Some sites can’t buy local phone numbers

2018-02-20, Version 3.10.2

Improvements

• Various minor stability fixes

2018-02-13, Version 3.10.1

Improvements

• Availability sometimes incorrect when appointment started outside of region

2018-02-10, Version 3.10.0

Improvements

• Faster logout
• More reliable dashboard editing
• Update VOIP status of ‘no credit’ automatically after making payment
• Show spinners on online booking buttons for better user feedback

2018-02-07, Version 3.9.1

Improvements

• Can now switch in same browser from normal site to online booking site with simple login
• Better layout in family linking based on feedback from clients using online booking

2018-02-05, Version 3.9.0

Improvements

• disable phone auto-correct when matching client in online-booking - some phones made it hard!
• reuse sms auth code instead of regenerate new - problem in Samsung phone using annoying in-app browser

2018-01-24, Version 3.8.3

Improvements

• More performance improvements: faster phone call switching, faster sms status updating

2018-01-23, Version 3.8.2

Improvements

• Improve layout of account details (make order from recent first, explain what to expect from pending items). See here: https://app.zurili.com/settings/account

2018-01-23, Version 3.8.1

Improvements

• Improve speed of appointment save

2018-01-20, Version 3.8.0

Improvements

• Add up/down buttons to FAQs so you can change the order they show
• Improve layout of appointments for clients when rescheduling
• Add animations to various actions to make nicer to use
• Handle un-usual countries more gracefully (looking at you UM)

2018-01-19, Version 3.7.14

Improvements

• Limit auto-topup to once per day
• Don’t send too many emails when credit low - just one every 6 hours if message is the same
• Account details layout improvements. Take a look here: https://app.zurili.com/settings/account

Bug fix

• Improve stability of automated sms delivery

2018-01-15, Version 3.7.13

Bug fix

• Recurring send of automation SMS

2018-01-12, Version 3.7.12

Improvement

• Don’t close Resource Available Times form on save so you can do multiple weeks easily :)
• Relabel buttons on outgoing calls from ‘Call back’ to ‘Call again’

Bug fixes

• ‘Last handled by’ pic on event detail didn’t show the person’s pic
• Booked appointments not included in availability calculations after start time had passed meaning patients could get double-booked (rare event but possible)

2018-01-10, Version 3.7.11

Improvement

• Better logging for better quality

2018-01-08, Version 3.7.10

Bug fixes

• Occasional error when drag and drop appointment

2018-01-07, Version 3.7.9

Improvements

• Better handling of callers in unusual countries ;)
• Show immediately if try use invalid online booking url
• Cleaner currency formatting

Bug fixes

• Didn’t show balance correctly after manual payment

2018-01-05, Version 3.7.8

Improvements

• Disable services if no credit - send clear emails to warn site of reduced service
• Limit length of SMS so not too long or empty
• Ensure SMS reminders not sent to clients for appointments marked ‘hide from client’
• Warn user if on mobile device that call recording must be done with desktop browser
• Enable reply to SMS from number not associated with a client
• Better notification to user of causes of SMS send failures
• Remove requirement for ‘Top-up Threshold’. Now just tops up if insufficient credit for the current requested service
• Clear notice to user of reason for call failure if you have no microphone on your system!
• Improve reliability of SMS status updates as message delivered thorgh the phone network

2017-11-16, Version 3.7.7

Improvement

• More improvements to the billing system.

2017-11-16, Version 3.7.6

Bug fix

• It was possible for existing clients to book as np in some special cases.

Improvement

• Redesign billing process to better allow for different third party payors. Remember, billing is still Beta so use at your own risk! But it’s getting close.

2017-11-16, Version 3.7.5

Bug fix

• Clients could not reschedule an appointment online after it had been rescheduled in synced system

2017-11-15, Version 3.7.4

Improvement

• Improve online booking experience based on user feedback -> easier to use on phone

2017-11-14, Version 3.7.3

Improvement

• Better auto-generation of appointments to sync with Google calendar etc.

2017-10-23, Version 3.7.2

Bug fixes

• Available times didn’t show corrrectly in new year for some sites - uh-oh, missed some.

2017-10-23, Version 3.7.1

Bug fixes

• Available times didn’t show corrrectly in new year for some sites
• Some appointments displayed the client twice

Improvement

• Better availability calculations to eliminate overlapping long appointments

New Feature

• Early Beta of HICAPS Go integration. You can look but it’s still only interacting with the test server, not the real HICAPS. Won’t be long though.

2017-10-15, Version 3.7.0

Improvement

• Better availability calculations to eliminate overlapping long appointments

New Feature

• Early Beta of HICAPS Go integration. You can look but it’s still only interacting with the test server, not the real HICAPS. Won’t be long though.

2017-10-10, Version 3.6.17

Improvement

• Faster saving and creation of everything x 2

2017-10-06, Version 3.6.16

Improvement

• Faster saving and creation of everything ;)

2017-09-26, Version 3.6.15

Bug fixes

• Some site and user images didn’t copy correctly when adding new sites
• Text missing from some dialog buttons

2017-09-26, Version 3.6.14

Improvement

• Some more performance tweaks

2017-09-15, Version 3.6.13

Improvement

• Some performance tweaks

2017-09-13, Version 3.6.12

Bug fix

• Changing your profile email address resulted in losing your address!

2017-09-12, Version 3.6.11

Improvement

• Just some more logging

2017-09-08, Version 3.6.10

Improvement

• Add logging to better understand some inconsistencies

2017-09-06, Version 3.6.9

Bug Fix

• Problem affecting concierge login

2017-09-06, Version 3.6.8

Bug Fix

• Occasional error saving appointment

2017-09-05, Version 3.6.7

Improvements

• Added logging to track concierge issue

2017-08-24, Version 3.6.6

Improvements

• Various minor stability improvements

2017-08-24, Version 3.6.5

Bug Fix

• Fixed concierge billing

2017-08-24, Version 3.6.4

Improvements

• Update VOIP connector to latest for more reliable call management

2017-08-22, Version 3.6.3

Improvements

• Better formatting of changelog
• Better reporting of voip connection errors

2017-08-17, Version 3.6.2

Improvements

• Message when card declined made more clear

2017-08-15, Version 3.6.1

Bug Fixes

• Sometimes cannot allocate payments to invoices

2017-08-11, Version 3.6.0

New Features

• Now clients can select timezone when booking online. Great if you have clients in different timezones

Improvements

• Implement security to billing to limit who can access billing information
• Better app health monitoring so we can always be up!
• Better management of log credentials when switch between site and client views
• Improved server performance for even faster use ;)

Bug fixes

• Event notes not accessible from ‘pencil’ icon in communications list

2017-06-29, Version 3.5.3

New Features

• Allow access to billing. Please use for non-real-world experiments and contact support if you encounter problems. Release to general availability coming soon.

Bug fixes

• Fixed occasional problem updating currency conversion rates

2017-06-13, Version 3.5.2

Bug fixes

• Online booking ‘after created’ automations not sending

2017-06-13, Version 3.5.1

Bug fixes

• Fix resource editing permissions
• Hide accidentally visible ‘Invoice’ button - billing is coming ;)

2017-05-26, Version 3.5.0

Improvements

• Better email for joining user
• Cannot set resource from two different sites to the same user

Bug fixes

• Can’t save edits to recevied sms that has no message
• Can’t click OK to use message template :(

2017-05-08, Version 3.4.0

New Features

• Beginning integration with HICAPS

Improvements

• Better formatting of dates in event list
• Allow automations to follow up missed appointments (see help here https://app.zurili.com/help/144)
• Set new SMS’s to triaged when editing (this is for you Jodi ;))

Bug fixes

• Some available times showed twice

2017-04-21, Version 3.3.0

Improvements

• Enable Service Providers to edit own availability
• Better formatting of tables on mobile devices

Bug fixes

• Password reset broken
• Voip number delete broken

2017-04-21, Version 3.2.0

Improvements

• Add default billing items to appointment templates - Billing is coming!

Bug fixes

• Google would sometime offer to translate the page!

Zurili Change Log

2017-04-14, Version 3.1.0

Improvements

• Add online booking script to give direction to online booking clients

Bug fixes

• Occasional multiple billing with auto-topup

2017-04-12, Version 3.0.0 :)

This is a major version update. The key new feature is the ability to upload attachments to notes.

New Feature

• Attach docs to notes. Go to New Event..Note. You can drag and drop files to upload and attach to the note. Special handling of DICOM allows you to upload x-rays and other medical images. Also PDF will give you a 1-page preview to save some downloading. Take a look. It’s pretty cool :)

Improvements

• Online Booking - added progress bar to make process easier for clients to book
• Warn if using Internet Explorer - it’s old and gives unpredictable results
• Show event notifications only for things you need to know about!

2017-03-28, Version 2.15.0

Improvements

• Add help links to the Message Template editing pages. Look for the ? icon

2017-03-28, Version 2.14.0

**New Feature - as requested … again ;)

• When a new event (untriaged) arrives, a notification appears on your desktop even if Zurili is in the background. This applies to sms, notes, calls, and soon, emails.

2017-03-27, Version 2.13.0

**New Feature - as requested by many

• You can now send sms’s to users and to any arbitrary number, not just clients
• You can send an sms to the user linked to the resource in an appointment. Useful to give your Service Providers a heads-up for new bookings etc

2017-03-22, Version 2.12.0

Improvements

• **Upgrade client-login; show location, handle case of client using multiple sites better
• **Require mobile and emmail for online bookings
• *Make client ‘Active’ if make appointment
• Better labelling of billed online bookings

Bug fix

• Oops. Automations missing from online bookings!
• Save calendar defaults by site - better for users viewing multiple sites

2017-03-17, Version 2.11.1

Bug fix

• New clients sometimes could not book online

2017-03-12, Version 2.11.0

Improvements

• Internal upgrade for better system monitoring - Nothing much of interest here :)

2017-03-12, Version 2.10.0

Improvements

• After viewing event from dashboard, return to dashboard, not communications log

Bug fixes

• Rendering glitch when editing message templates
• Warn user gracefully if try to change user email to one already in use by another user

2017-03-09, Version 2.9.1

Bug fixes

• Error removing un-wanted phone numbers

2017-03-09, Version 2.9.0

Improvements

• **Show resource profession in Site Info Widget and Appointment Booking Form
• **Don’t show inactive resources for booking by online-booking client
• *Enable SMS for US
• Better version update notification
• Better rendering of Message Templates
• Show outgoing call triage status for Admin users as ‘Needs Admin Triage’, not ‘Untriaged’

2017-02-14, Version 2.8.5

Improvements

• *Massively improve speed and reliability of sync

2017-02-14, Version 2.8.4

Bug fixes

• Message templates was limited to 5, now unlimited.

2017-02-12, Version 2.8.3

Bug fixes

• Error calculating resource availability

2017-02-10, Version 2.8.0

Improvements

• ***Site setup wizards. Make setting up new features easy :) See here
• Wizards for Concierge, Online booking, Cloud calls and SMS (reminder messages)
• Documentation for appointment automation, message templates and SMS configuration

Bug fixes

• Some resource availabilities didn’t show
• Fixed unreliable duplicate client check

Coming soon

• Billing (client accounts)

2017-01-27, Version 2.7.0

Improvements

• Check with user if save appointment with default time (in case they forgot to set it)
• Message Template editing section in settings see https://app.zurili.com/communication/settings/templates
• Disallow deleting Message Templates that are in use in automations
• Change default automation to 24h before instead of 10min before
• Better formatting of site search results for clients https://app.zurili.com/home/search
• Don’t apply client automations to appointments marked ‘hide from client’
• Add ‘queue’ for callers when concierge is on another call

Bug fixes

• Allow use of same field in message template more than once
• Fix some Message Template editor quirks with some templates - better DOB rendering etc

2017-01-27, Version 2.6.0

Improvements

• Show client automations in client detail
• Better rendering of message templates
• When add new client to appointment, add that client to the call event as well
• If making new appointment when on call to known client, set the client to the caller

Bug fixes

• Some calls matching to wrong clients
• Resource availability for next week didn’t show unless selected next week
• Appointment labels not showing correct colour

2017-01-19, Version 2.5.1

Improvements

• Show placeholder in sms template to make easier to use since docs not created yet ;)

2017-01-18, Version 2.5.0

New features

• Now you can do sms automations by client i.e. send a reminder to particular clients for every appointment

Coming soon

• Client billing

2017-01-16, Version 2.4.2

Bug fixes

• Notification of update may show when there is none

Coming soon

• Client billing (coming even sooner than before)

2017-01-15, Version 2.4.1

Bug fixes

• Automation failure if template deleted

Coming soon

• Client billing (coming even sooner than before)

2017-01-14, Version 2.4.0

New features

• Show demo client and appointment when editing message templates to make it easier to see what it will look like

Improvements

• Better formatting of sms count

Bug fixes

• Make list of sms templates open more reliably
• Ignore when user tries to drop something on the calendar that isn’t an appointment(!)

Coming soon

• Client billing (coming even sooner than before)

2017-01-13, Version 2.3.2

Improvements

• re-arrange sms templates to make much easier to use

Bug fixes

• client search failed if search by knownAs only

Coming soon

• Client billing (really soon now!)

2017-01-12, Version 2.3.1

Bug fixes

• Couldn’t properly select Appointment Templates in regions in Resouce Availability
• Concierge lost call context on hang-up

2017-01-12, Version 2.3.0

New features

• Update notification Banner shows when there is a new version :) You’ll see it after the next update

Improvements

• Format appointment dates consistently across app

Bug fixes

• Correct calculation of sms count when include emojis
• Correct appointment details in template when sending one-off sms (didn’t affect automations)

Coming soon

• Client billing (really soon now!)

2017-01-09, Version 2.2.0

Improvements

• Display Appointment Template automations in list and detail views
• Set new client number directly if on a call using caller Id

Bug fixes

• Set clients correctly when call back
• Edits to outgoing calls were lost on hang-up
• Occasionally a caller could not leave a message if concerige was busy

Coming soon

• Update notification
• Client billing

2017-01-07, Version 2.1.2

Bug fixes

• Error selecting sms message templates

Coming soon

• Client billing

2017-01-06, Version 2.1.1

Bug fixes

• Error displaying phone script if none set

Coming soon

• Client billing

2017-01-04, Version 2.1.0 - Happy New Year :)

New features

• Appointment Automations
  • Schedule one or more sms to send at any time related to your appointment

Improvements

• Disable saving ‘no caller id’ as phone number!
• Better formatting of dates in appointment availability grid
• Change default time for new appointment to something that makes sense
• Show default phone script to concierge if site has not set one.
• Replace ‘morning/afternoon’ in phone script with ‘morning’ if morning and ‘afternoon’ if afternoon
• Filter out Appointment Templates that concierge can’t use to make it easier for concierge to book

Bug fixes

• No available times shown for first week of year
• Date format in appointment detail didn’t show time for remote appointments

2016-12-05, Version 2.0.1

Bug fixes

• Resource availability not showing correctly for first week of the year

2016-12-05, Version 2.0.0!

New features

• SMS send and receive
• SMS message templating
• Able to buy multiple numbers (e.g. for sms, voice)

Improvements

• Show more Appointment Templates in appointment edit form (easier to find)
• Show appointment summary after create or edit appointment (to confirm with client)
• Show more details in Appointment Template list page to make them easier to review

Bug fixes

• Incorrect timezone in client appointment list. Ouch!

Coming soon

• Client billing
• Appointment automations(!)

Known issues

• None :)

2016-12-05, Version 1.1.3

Bug fixes

• Sometimes updating a client phone number did not update the client in the call log. Fixed.
• Fixed occasional double-topup with auto-topup
• Replaced missing time setting in appointment edit

Coming soon

• Client billing
• SMS

2016-11-01, Version 1.1.2

Bug fixes

• Safari browser on iOS sometimes failed to save local data.

2016-10-07, Version 1.1.1

Improvements

• Syncrotron now auto-generates appointment templates when uploading appointments with no matching template. Big timesaver when setting up!
• Major infrastructure upgrade to allow future performance boost

Bug fixes

• Site location lat/long was getting lost

2016-10-07, Version 1.1.0

Improvements

• Preselect telephone number when start call from Client record

Bug fixes

• Lost call summary edits made during call after hangup when using Call Back
• Concierge could not see some calls to follow up
• Could not link clients for online reschedule if name had a space as the third character(!)
• If you clicked the help link too quickly after loading the page, you might get a ‘not authorized’ message
• Voip status of ‘Not configured’ incorrectly showed as if an error

Known issues

• None :)

Coming soon

• Client billing

2016-10-07, Version 1.0.2, 1.0.3

Bug fixes

• Fix error on accept call that affects some sites

Known issues

• None :)

2016-10-07, Version 1.0.1

Improvements

• Various minor layout improvements

Known issues

• None :)

Coming next

• Client billing [yes, still… It’s under development, but got a bit to go yet ;)]

2016-09-26, Version 1.0.0

Yes! It’s version 1 complete, tested and reliable :) Next we move on to the new major feature, billing.

Improvements

• Better naming of call statuses

Known issues

• None :)

Coming next

• Client billing :)

2016-09-23, Version 0.18.0 (Alpha)

Improvements

• Ability to use incoming callerId as phone number when creating new client during a call

Known issues

• None :)

Coming next

• Client billing :)

2016-09-21, Version 0.17.0 (Alpha)

Lots of big improvements in this update. Check it out :)

Improvements

• Ability to use Concierge only for unknown callers (like new clients)
• Show in summary list if an event has extra notes
• Better event status for case where caller hangs up during outgoing message
• Able to create or update an appointment template from the edit appointment dialog
• Able to hide special appointments from online clients e.g. ‘Followup’, ‘Note’ etc
• Able to delete a resource created by mistake
• More clear messages when adding users

Bug fixes

• Fix error setting card for billing
• Call notes lost after call back then hang up
• Sometimes phone numbers didn’t display correctly

Known issues

• None :)

Coming next

• Ability to use incoming callerId as phone number when creating new client during a call
• Client billing (!)

2016-08-23, Version 0.16.6 (Alpha)

Improvements

• Lots more tests (again!) to improve future stability even more ;)

2016-08-04, Version 0.16.5 (Alpha)

Improvements

• Lots more tests to improve future stability

2016-07-27, Version 0.16.4 (Alpha)

Improvements

• Lots of tests to improve future stability

2016-07-22, Version 0.16.3 (Alpha)

Bug fixes

• Fix inconsistent matching for client’s loggging in
• Set Caller Id to the newly purchased voip number by default

2016-07-16, Version 0.16.2 (Alpha)

Bug fixes

• Inconsistent Flash detection caused random inability to take calls

2016-07-16, Version 0.16.1 (Alpha)

Notable features

• Added sync with Cliniko

Bug fixes

• Disable ‘Call’ and ‘Call back’ buttons when not usable
• Profile pic upload now using Chrome on iPad
• Small improvements to calendar formatting
• Updated Appointment Templates now update related appointments
• Fix appointment drag-and-drop on iPad

Known issues

• None :)

2016-07-02, Version 0.16.0 (Alpha)

Notable features

• Added ‘chat’ and ‘help’ tabs for clients to get help with making appointments.
• Added link to your website in Site Info Widget
• Show your phone CallerID in Site Info Widget

Bug fixes

• New online client could book an appointment in the past

Known issues

• ‘Call’ and ‘Call back’ button show in iPad even though they can’t be used
• Cannot upload profile pics using Chrome on iPad. Works fine in Safari.

2016-07-02, Version 0.15.5 (Alpha)

Notable features

• Added support for ‘Front Desk’ to Syncrotron.

Bug fixes

• Improve rendering of overlapping appointments
• Disable ‘Add number’ button if no number to add
• Improve ‘Find family’ to make it easier for clients to see when they’ve done something silly
• Fix appointment drag-and-drop on iPad

Known issues

• It’s possible for a new online client to book an appointment in the past. It’s a bit silly, but they can do it.
• ‘Call’ and ‘Call back’ button show in iPad even though they can’t be used
• Cannot upload profile pics using Chrome on iPad. Works fine in Safari.

2016-06-15, Version 0.15.4 (Alpha)

Bug fixes

• Some unavailable regions showing as available on calendar.
• Save region didn’t save until save Availability - confusing
• New Appointment Templates didn’t update all existing Appointments with the same name

Known issues

• None :)

2016-06-15, Version 0.15.3 (Alpha)

Bug fixes

• Better formatting of client pages for online booking
• Show call errors more clearly
• Fix broken ‘Call Options’ button

Known issues

• Some unavailable regions showing as available on calendar. Doesn’t affect available times.

2016-06-10, Version 0.15.2 (Alpha)

Notable features

• Better language in account emails
• Existing client login button on home/site page

Bug fixes

• Client user redirects incorrect

Known issues

• None :)

2016-06-10, Version 0.15.1 (Alpha)

Bug fixes

• Can’t add support as user
• New owner registration error

Known issues

• None :)

2016-06-10, Version 0.15.0 (Alpha)

Notable features

• Show site name in client login page

Bug fixes

• Can’t add same user to second site
• Can’t delete user
• Concerige lost site context
• Some cards unable to register for payments

Known issues

• None :)

2016-06-04, Version 0.14.0 (Alpha)

Notable features

• Detect user’s country to pre-set phone picker
• Allow filter calendar to show only appointments with no resource
• Show warning if using unsupported browser
• Added integration with Capable for Syncrotron

Bug fixes

• Resource availability could result in overlapping appointments at end of shift
• Problem with timezone conversions for concierge in half timezones like UTC9.5
• Whitespace showing on right side in some browsers making usable space smaller

Known issues

• Can’t add same user to second site :(

2016-05-06, Version 0.13.0 (Alpha)

Notable features

• Better formatting of calendar on small devices like phones
• Add warning for users of unsupported browsers (Win XP eat your heart out)
• Better client filter in calendar - ‘ghost’ out un-matching clients
• Increase intensity of notice to clients when booking that the need to do the final step of confirming

Bug fixes

• Date picker in calendar showed incorrect days
• Address auto-complete sometimes didn’t work
• Cancelled appointments still took time stopping availability where they had been
• Availability used regions from wrong week e.g. blocked days for holidays applied to wrong week allowing clients to be booked
• Jabra headset buttons not enabled for calls out, only calls in

Known issues

• Calendar widget on dashboard sometimes doesn’t load appointments. Step day forward and back to load. :(
• Calendar interval sometimes not correct when resources have different intervals

2016-04-25, Version 0.12.0 (Alpha)

Notable features

• Complete documentation. ‘Getting Started’ link in site info widget, help button on every page
• Better formatting for dark themes

Bug fixes

• Missing triage button on called back calls
• Lots of small improvements based on observing new users
• Error with recurring billing

Known issues

• Address auto-complete sometimes doesn’t work. Reload the page until it does. :(

2016-04-16, Version 0.11.1 (Alpha)

Bug fixes

• clients not showing in calendar

2016-04-15, Version 0.11.0 (Alpha)

Notable features

• Appointment docking to make it easy to drag apppointment across days
• Performance metrics to track server response times

Bug fixes

• Jabra headset couldn’t hang up or mute call

Known issues

• None :)

Coming next

• Documentation ;)

2016-04-08, Version 0.10.0 (Alpha)

Notable features

• Client can now cancel and reschedule own appointments
• Various improvements to formatting in calendar

Known issues

• None :)

Coming next

• Dock for holding appointments to make it easy to drag to different day

2016-04-05, Version 0.9.2 (Alpha)

Bug fixes

• double-up of display of clients when more than one family member

2016-04-04, Version 0.9.1 (Alpha)

Bug fixes

• invalid client matches on blank emails

2016-03-30, Version 0.8.3 (Alpha)

Bug fixes

• couldn’t login if set email AND mobile

2016-03-30, Version 0.8.2 (Alpha)

Bug fixes

• Remove code to determine mobile number country for login

2016-03-29, Version 0.8.1 (Alpha)

Bug fixes

• Timezone not applied to IAA choices

2016-03-28, Version 0.8.0 (Alpha)

Notable features

• Client can now log in to see own appoinments
• Timezone adjustment for displaying at appointment
• Intelligent appointment availability (IAA) - complete

Known issues

• None :)

Coming next

• Client ability to make and change appointments

2016-03-15, Version 0.7.1 (Alpha)

Bug fixes

• Incorrect filtering of appointments so some were missing
• Lost clients from call on call back from edit view
• New concierge call when concierge doing call-back gets through to concierge when it shouldn’t

2016-03-14, Version 0.7.0 (Alpha)

Notable features

• Add refresh button to event list, auto-refresh for concierge
• Better representation of private numbers
• Clear stored voip event on call back - it was annoying
• Better time-folding in calendar
• Set site timezone so concierge sees appointments in local time
• Appointment template deletion
• Initial geo-location resource search - see https://app.zurili.com/home/search

Bug fixes

• Billing error occasionally resulted in multiple billings
• Lost clients from call on call back
• Don’t give calls to concierge they can’t call back (i.e. private number, no message)
• Showed incorrect history under call out events with no clients
• Icons disappeared after site change

Known issues

• New concierge call when concierge doing call-back gets through to concierge when it shouldn’t

Coming next

• Intelligent appointment scheduling (still!)

2016-03-14, Version 0.6.0 (Alpha)

Notable features

• Tri-state triage for concierge / admin attention
• Enable concierge to call back missed calls
• Better contrast in themes for better readability
• Clean and simplify layout and navigation

Bug fixes

• Client age calculation error

Known issues

• None :)

Coming next

• Intelligent appointment scheduling

2016-03-04, Version 0.5.0 (Alpha)

Notable features

• Add address and map to site info widget
• Create payment system for concierges so we can go live
• Appointment book improvements extending collapsed times

Bug fixes

• Fixed call status showing as ‘in-progress’ after some calls

2016-02-28 (leap day tomorrow!), Version 0.4.1 (Alpha)

Bug fixes

• Fixed quirks with profile pic refresh in multiple site scenarios

2016-02-26, Version 0.4.0 (Alpha)

Notable features

• FAQs and appointment template scripts for concierge context when taking calls
• Calendar Bug-fixes - there were problems with time folding

Known issues

• None :)

Coming next

• Intelligent appointment scheduling

2016-02-23, Version 0.3.0 (Alpha)

Notable features

• First release of concierge service
• Calendar improvements - better filter behaviours, time folding

Known issues

• None :)

Coming next

• Site FAQs for concierge context when taking calls
• Appointment Template script again for concierge context
• Intelligent appointment scheduling

2016-02-05, Version 0.2.0 (Alpha)

Notable features

• View voip costing - https://app.zurili.com/communication/settings/calls/pricing
• Change auto-triage of events to only act on ‘Call back’
• Show call history for numbers that are not associated with clients yet
• Allow setting new client status to ‘Inactive’ at time of creation - useful for ‘clients’ that supply services and are not actual clients.
• Many usability and minor Bug fixes
• Fix VOIP failing silently so no more missed calls
• Fix security Bug blocking manager from editing users and resources

Known issues

• None :)

Coming next

• Calendar improvements
• Concierge service to have your calls answered on your behalf when you are unable to take them.

2016-01-23, Version 0.1.0 (Alpha)

Notable features

• platform:
  • Production servers are very fast - 4 web servers and 3 database servers based in Sydney for blazing fast performance in the Asia Pacific region
  • Secure. All https encrypted communication and hashed and salted passwords in database. Modern industry-standard security protocols.
  • Help / feedback system in place
  • Solid, high-performance, modern architecture enables rapid development with minimal risk of reversion.
• features:
  • Fully enabled for multi-site operation
  • Easy signup and easy addition of new team members (users)
  • Very visual interface with pics for users, resources, sites and clients.
  • Can have multiple resources
  • Sync to on-premise existing database. Currently Spinalogic only. Sync of all resources, clients and appointments.
  • In-built call management - VOIP for incoming and outgoing calls, logging of all calls with then name an picture of the client.
  • Calling and call logs are accessible from anywhere
  • Integration with Jabra headsets
  • Calendar for viewing and moving / editing appointments.

Known issues

• Some features are not accessible by user with only ‘manager’ role.
• VOIP can fail silently resulting in missed calls.

Coming next

• Calendar improvements
• Concierge service to have your calls answered on your behalf when you are unable to take them.